Senior Instructional Designer · AI-Enabled Learning

Blending proven learning science with Generative & Agentic AI.

I build scalable learning ecosystems — faster to produce and more impactful for the learner — for teams at Google, Microsoft, LinkedIn, and EY.

+17.7%participant satisfaction · Google
4.58avg CSAT across 8 courses · Microsoft
18AI practice scenarios · EY
Selected work

Real projects, real outcomes.

A sample of learning programs I’ve designed and built — from leadership curriculum to AI-powered practice and global sales enablement.

Google Shopping Ads e-learning course page
Google · EngEDU & Core Ads

Curriculum modernization at scale

Overhauled and standardized the Impact leadership program suite, and built e-learning for Core Ads products including Shopping and Video Ads.

+10.36% avg satisfaction across programs · +17.7% on Impact III
Microsoft sales discovery process course
Microsoft

Advanced sales enablement

Designed eight advanced courses for Microsoft sellers focused on insightful listening, situational fluency, and deal construction.

4.58 average CSAT across the eight courses
SiriusXM branching simulation intro screen
SiriusXM

Interactive simulations & AI retention

Built custom learning and branching simulations for vendor-managed call centers, including a first-of-its-kind AI initiative in customer retention.

↑ customer satisfaction  ·  ↓ operating cost  ·  ↑ revenue
LinkedIn TeamHub embedded video tutorial
LinkedIn · TeamHub

Product readiness & performance support

Led the training and readiness workstream for a new internal tool — customer learning solutions, WalkMe assets, support docs, and embedded tutorials.

“A dream partner and a joy to have on any team.”
What sets me apart

AI-enabled learning design

I merge traditional instructional-design frameworks with Generative and Agentic AI to produce learning that’s faster to build and more personal to experience.

EY ConvoCoachOwned the curriculum build-out for an AI practice product — designed and tested 18 scenarios across dispute resolution, salary negotiation, and microaggressions.
Gemini at GoogleDeployed Gemini to support personalized learner journeys.
Copilot at MicrosoftUsed Copilot scripting to help modernize global curriculum.

Core AI toolkit

Prompt engineering Custom agent development Conversational scenarios Image & video generation AI-enabled content development Copilot scripting
About

Bridging technical needs and human performance.

I’m a Senior Instructional Designer and AI leader dedicated to transforming how organizations develop and deliver learning. Across nearly two decades I’ve partnered with teams at Google, Microsoft, LinkedIn, EY, Morgan Stanley, and SiriusXM to turn complex products into learning people actually enjoy.

When I’m not at work, you’ll usually find me reading a good book, leading guided hikes, spending time at the dog park, or playing and watching soccer. I care about lifelong learning and creating spaces where people feel comfortable and can do their best work.

Development toolkit

Articulate 360 (Storyline / Rise) Vyond Camtasia Adobe Captivate Intellum / Exceed NovoEd WalkMe Seismic
  • M.A. Organizational Leadership
    Gonzaga University
  • Graduate Certificate, Workplace Instructional Design
    Boise State University
  • B.S. Technical Communication
    University of Washington
  • Based in Austin, TX
References

What collaborators say.

“Andrew is a dream partner and a joy to have on any team. Andrew’s good humor is constant, and after nearly a year of partnership I have yet to come across a task which he is incapable or unwilling to complete with flying colors.”

Robin Lippman
Robin LippmanChange Management, LinkedIn

“Andrew has helped us launch an internal tool at LinkedIn — great communication and project management. TeamHub had many twists and turns and he was able to adjust and be persistent to ensure we delivered the best experience possible. I would recommend working with Andrew in a heartbeat!”

Chino Santos
Chino SantosCentral Operations, LinkedIn

“Andrew helped create the learning materials for a brand-new internal product. With tight timelines and a dozen personas to account for, he stayed on top of deliverables and went above and beyond. He’s easy to work with, asked great questions, and was resilient throughout.”

AnhThu Tran
AnhThu TranSenior Product Manager, TikTok

“He jumped right into the work, being proficient in Articulate and Captivate. His work product is of very high quality and his SME management is respectful and engaging.”

Marianne Brockhaus
Marianne BrockhausGlobal Head of Security Learning & Awareness, AWS / Amazon

“Andrew has many talents, chief among them an ability to explain complex processes in a manner that’s easy for others to grasp.”

Hector Martinez
Hector MartinezSenior Manager of Instructional Design, SiriusXM

“Andrew is a subject-matter expert in e-learning. He consistently shares industry best practices and brings a fresh perspective toward data visualization and visual storytelling.”

Kimberly Penharlow
Kimberly PenharlowLeadership & Performance Coach

“Andrew went above and beyond to show me the e-learning ropes — an incredible resource, always encouraging and willing to help. He makes the user experience a top priority: he cares about content, and about the design and functionality of his courses.”

Katie Tate
Katie TateDirector, Learning, Culture & Communications · Vince & Rebecca Taylor

“I worked with Andrew on a project for the Mastermind Group. I was impressed with his professionalism and dedication. He put in many extra hours to create a top-notch product that exceeded expectations.”

Erin Baker
Erin BakerPrincipal Brand Strategist, Amazon Devices